Terms and Conditions m77 — The Complete Guide for All Platform Members

1

Acceptance of Terms and Conditions

Welcome to m77, Malaysia's leading online casino platform. These Terms and Conditions ("Terms") govern your access to and use of the m77.lc website, the m77 mobile app, and all related services we provide (collectively referred to as the "Platform").

By accessing or using our Platform in any manner — including registering a new account, making a deposit, participating in any game, or simply browsing our website — you are deemed to have read, understood, and unconditionally agreed to be bound by these Terms along with all policies and guidelines incorporated herein by reference.

If you do not agree with any part of these Terms, please discontinue use of our Platform immediately. Continued use of the Platform following any amendments to these Terms will be considered acceptance of the revised terms.

2

Member Eligibility

To use m77's services, you must meet all of the following eligibility requirements without exception:

• Be at least 18 years old or the legal age of majority as defined by the laws of your country, whichever is higher.
• Not prohibited from participating in online gambling under any law or regulation applicable in your jurisdiction.
• Acting on your own behalf and not as an agent or representative of any third party.
• Never had an account at m77 previously closed or suspended due to fraud, misconduct, or a breach of terms.
• Making deposits using valid payment methods registered in your own name — not in the name of another person.
• Not currently on a self-exclusion list or active problem gambling protection programme.

M77 reserves the right to request proof of identity at any time to verify your eligibility. The Know Your Customer (KYC) process is part of our standard procedure and must be completed before withdrawals can be processed. Required documents may include a national ID, passport, utility bill, or recent bank statement.

3

Registration & Account Management

Each individual is only permitted to hold one (1) m77 account only. Multiple account ownership is strictly prohibited and may result in the closure of all associated accounts along with the forfeiture of any remaining balances and bonuses.

During registration, you are required to provide true, accurate, and complete information. The details you must provide include:

• Full name as shown on your official identification document.
• An active email address accessible only by you.
• Mobile phone number registered in your own name.
• Exact date of birth for age verification.
• Full current residential address.

You are solely responsible for maintaining the confidentiality of your account password. Do not share your login credentials with anyone, including family members. All activity that occurs under your account is your responsibility, unless you can demonstrate unauthorized access that was promptly reported to us.

If you suspect your account has been accessed without authorisation, please contact the m77 customer support team via live chat immediately so that appropriate security measures can be taken.

4

Fund Deposits & Withdrawals

M77 accepts a variety of safe and convenient payment methods for Malaysian players, including FPX, DuitNow QR, Touch 'n Go eWallet, GrabPay, and local bank transfers. All deposits are processed using 256-bit SSL encryption to ensure the security of your transactions.

Deposit conditions:

• The minimum deposit amount is as stated on the platform's deposit page and is subject to change from time to time.
• You may only deposit funds using payment methods registered in your own name.
• M77 does not accept third-party deposits under any circumstances.
• Deposited funds will be credited to your account instantly once payment confirmation is received.

Withdrawal conditions:

• Withdrawals can only be made to a bank account or digital wallet registered under the same name as your m77 account.
• Full KYC verification is required before your first withdrawal can be processed.
• Any bonus received must meet the specified wagering requirements before a withdrawal can be made.
• M77 reserves the right to temporarily suspend or hold withdrawals while an investigation is conducted if suspicious activity is detected.
• Withdrawals are typically processed within 5 to 15 minutes after approval.

5

Bonuses, Promotions & Special Offers

M77 offers a wide range of attractive bonuses and promotions for both new and existing members. All offers are subject to the specific terms and conditions stated on the respective promotions page. General conditions applicable to all bonuses are as follows:

• Every bonus has a wagering requirement that must be met before winnings derived from the bonus can be withdrawn.
• Bonuses may only be claimed once per offer unless otherwise stated.
• M77 reserves the right to void any bonus if there is evidence of abuse, fraud, or any attempt to manipulate the bonus system.
• Members who use multiple accounts, manipulative betting strategies, or any fraudulent means to obtain bonuses will forfeit all associated bonuses and winnings.
• The validity period of each bonus is as stated in the specific terms of that promotion.
• M77 reserves the right to modify, suspend, or cancel any promotion at any time without prior notice.

For more information on current promotions and their detailed terms, please visit the Promotions page.

6

Game Rules & Wagering

All games available on the m77 platform are governed by their respective specific rules, which can be found in the help section of each game. General rules that apply to all games are:

• All games use random number generators (RNG) that have been audited and certified by independent international bodies to ensure fair play.
• The outcome of each game is final and non-disputable once a round has concluded, unless a verifiable technical error can be demonstrated.
• In the event of a technical disruption during gameplay, m77 will use system records to determine a fair outcome. Bets affected by technical disruptions will be fully refunded.
• Any attempt to use third-party software, bots, or automated methods to influence game outcomes is strictly prohibited and will result in immediate account closure.
• Maximum winnings per game are subject to the limits set by the game provider and m77, whichever is lower.

M77 offers a wide range of game categories including Slots, Live Casino, Sports Betting, Fish Shooting Games, and more. Each category may have additional applicable rules. Please refer to the relevant game help page for further information.

7

Member Responsibilities & Conduct

As an m77 member, you agree to use the Platform in a responsible, ethical manner and in full compliance with all applicable laws. You agree not to:

• Using the Platform for any illegal activity or activity that violates Malaysian law or applicable international law.
• Registering an account using a false identity or another person's information without authorization.
• Engaging in any form of fraud, including the use of unauthorized credit cards or payment methods.
• Using any software or method to exploit vulnerabilities in the m77 system or games.
• Posting offensive, threatening, defamatory, or rights-infringing content through any communication channel on the Platform.
• Colluding with other players to manipulate game outcomes or defraud the platform (e.g., chip dumping in poker games).

Violation of any of the above conditions will result in immediate action, including account suspension or closure, forfeiture of balances and bonuses, and possible legal action depending on the severity of the breach.

8

Account Closure & Suspension

M77 reserves the right to suspend or close any member's account, with or without prior notice, for the following reasons:

• Violation of any part of these Terms and Conditions.
• Suspected fraud, money laundering, or other illegal activity.
• Failure to complete the KYC verification process within the stipulated timeframe.
• Self-closure request by the member for responsible gaming reasons.
• Account inactivity exceeding the period specified in our inactive account policy.

Members may also voluntarily close their account at any time by contacting the m77 customer support team. Any valid funds remaining in the account will be returned to your original payment method once all required verifications are completed.

9

Liability Limits & Disclaimer

The m77 platform is provided "as is" and "as available". While we strive to keep the platform running smoothly at all times, we do not guarantee that our services will be free from interruptions, errors, or delays.

To the extent permitted by law, m77 shall not be liable for:

• Any indirect, incidental, or consequential losses arising from your use of the Platform.
• Losses resulting from technical disruptions, system failures, or internet connectivity issues on your end.
• Any financial losses arising from your own betting activity on the Platform.
• Unauthorized access to your account resulting from your own negligence in safeguarding your login credentials.

M77's maximum liability to you under any circumstances shall not exceed the total amount you have deposited within the 30 days preceding the relevant claim.

10

Terms Amendment & Governing Law

M77 reserves the right to amend, update, or replace these Terms and Conditions at any time at our sole discretion. Any amendments will take effect immediately upon publication on the Platform.

We will endeavor to notify members of significant changes via notices on the website or by email. However, it remains your responsibility to review these Terms periodically to ensure you are always aware of the latest version.

These Terms and Conditions are governed by and interpreted in accordance with applicable law. Any dispute arising from or in connection with these Terms shall be resolved through the appropriate arbitration or court process.

If any provision of these Terms is found to be invalid or unenforceable, that provision shall be severed from the rest of the Terms, and the remaining provisions shall continue in full force and effect.