At m77, your privacy is not merely a legal obligation — it is a responsibility we take seriously. This policy transparently explains how we collect, use, store, and protect your personal information at all times.
Protecting members' personal data is central to the trust you have placed in us. Here is how we ensure your information remains safe and secure at all times.
All data transmitted between your device and m77 servers is protected with 256-bit SSL encryption — the same standard used by world-class financial and banking institutions.
Your personal information is stored on servers protected by strict access controls. Only authorised personnel with a legitimate need are permitted to access your data.
You have full control over your data. Through your m77 account, you can review, update, or request deletion of your personal data at any time.
M77 has never and will never sell, rent or trade your personal data to any third party for marketing purposes without your explicit consent.
In the event of any security incident involving your data, we are committed to notifying you within the required timeframe and taking immediate action to protect your account.
The m77 privacy policy fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA). We respect your rights as a data subject under applicable legislation.
Important Note: This Privacy Policy describes the data handling practices of m77 ("we", "Platform") when you use the m77.lc website, the m77 mobile app, and all related services. By using our Platform, you agree to the practices described in this Privacy Policy.
M77 is committed to protecting and respecting the privacy of every member who uses our platform. This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and how we protect it.
This policy applies to all users who access the m77.lc website, use the m77 mobile app, register a new account, make financial transactions, or interact with any of our services. It is to be read together with the m77 Terms and Conditions, which form the complete agreement between you and the Platform.
We review and update this Privacy Policy from time to time to ensure it remains relevant to changes in legislation, technology, and industry practices. The most recent update date is always shown at the top of this document.
M77 collects various types of information depending on how you interact with our Platform. Below are full details of the information we collect:
| Data Category | Type of Information | How It Is Collected |
|---|---|---|
| Identity Information | Full name, date of birth, identification number, gender | Registration form, KYC process |
| Contact Information | Email address, phone number, residential address | Account registration, profile updates |
| Financial Information | Bank account number, digital wallet details, transaction history | Deposit and withdrawal process |
| Usage Data | Game history, login activity, game preferences | Automatically collected during your use of the Platform |
| Technical Data | IP address, device type, browser, operating system | Cookies and tracking technologies |
| KYC Documents | Copy of identification card, passport, bank statement, utility bill | Identity verification process |
We may also collect additional information that you voluntarily provide when contacting our customer support team, completing surveys, or participating in promotional campaigns.
Every piece of information we collect is used for legitimate and necessary purposes in order to provide you with the best service. The purposes for data use are as follows:
M77 does not sell, rent or trade your personal data to third parties for commercial gain. However, in certain limited situations, we may share your information with the following parties:
In all of the above circumstances, we ensure that any party receiving your data handles it to a standard of security and privacy equal to or higher than our own.
We continuously invest in the latest security infrastructure to ensure your personal data is always protected against unauthorised access, loss, alteration, or unlawful disclosure.
Key security measures we have implemented include:
M77 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
You can manage your cookie settings through your browser at any time. However, disabling certain cookies may affect the functionality and experience of our platform.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data that we hold:
Request a copy of all personal data we hold about you.
Request the correction of any inaccurate or outdated personal data.
Request the deletion of your personal data, subject to our legal obligations.
Object to the processing of your data for direct marketing purposes at any time.
Receive your data in a machine-readable format for transfer to another platform.
Request restriction of your data processing under certain circumstances defined by law.
To exercise any of the above rights, please contact the m77 customer support team via live chat. We will process your request within the timeframe required by applicable law.
M77 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable law.
Once the retention period expires, your data will be securely deleted or anonymised in accordance with established data deletion procedures.
The m77 platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data of anyone under the age of 18.
If we discover that we have collected personal data from someone under the age of 18 without valid parental or guardian consent, we will take steps to delete that data immediately and close the relevant account.
If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal data, we encourage you to contact us directly. Our privacy and customer support teams are ready to assist you.
How to reach us:
We are committed to responding to all privacy-related enquiries within 72 business hours. For more complex complaints regarding data subject rights, the response period may be longer, but we will keep you regularly updated on the progress of your case.